Terms and agreements

RETURNS
Returns and refund policy
Thank you for shopping at “Nochtli”.
Please read this policy carefully. This is the Return and Refund Policy of “Nochtli”.

Digital products
We do not issue refunds for digital products once the order is confirmed and payed for. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Other products
We do not issue refunds for products once the order is confirmed and payed for. We recommend contacting us for assistance if you experience any issues whenever you receive a product you didn’t order OR a product that has a production error in it. Only then it might be possible to apply for a refund.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@nochtliperalta.com
Return address
Whenever there is something wrong with any kind of product, you do not have to ship it back to us. We will make sure you receive the correct product again whenever any of the above has happened to you. Therefore we don’t have a return address.

SHIPPING
Domestic Shipping (NL)
All orders are processed and shipped up to 3 working days from the date when the order was placed. If you place an order on Friday or over the weekend, your order
will be sent by Monday.

We don’t ship on national holidays or any other day that the Post Office regards as an official holiday (non working day). The following dates apply to the above:

New years
1st of January 2018
Goede vrijdag
30th of March 2018
Easter
1st of April 2018
Easter Monday
2nd of April 2018
KingsDay
27th of April 2018
Liberation day
5th of May 2018
O.H. Hemelvaart
10th of May 2018
Pinksteren
20th of May 2018
Pinkstermaandag
21st of May 2018
Christmas
25th of December 2018
2nd Day of Christmas
26th  of December 2018
Shipping is done via POSTNL.

Shipping rates can vary based on the location it’s shipped to, as well as the number and type of items you order (weight/size).

International Shipping
All orders are processed and shipped up to three working days from the date when
the order was placed. If you place an order on Friday or over the weekend, your order will be sent by Monday.

We don’t ship on national holidays or any other day that the Post Office regards as a “non working” day. For more details see the dates above.
Shipping rates can vary based on the location it’s shipped to, as well as the number and type of items you order (weight/size).

“Nochtli” is not responsible for any applicable customs fees, taxes and duties which are the responsibility of the customer. Before making an order please check your counties customs policy and rates.

We cannot mark any packages as Gifts to avoid customs and duties fees, as we are obligated to mark every package with it’s retail value.

Other important information
“Nochtli” will not be held responsible for any goods damaged in transport, or any other damage applied to the goods before their arrival.

We will not replace items that have clearly been damaged from use, that are torn, stretched or stained.

If in the meantime we run out of stock of the item that has been refunded, we will offer you a coupon code, or any of the products from our store within the same price range of the item that’s the subject of the return.

 

 

 

TERMS
Intellectual Property Rights
The content on the “Nochtli” website including without limitation, all text, graphics, images, photos, code, multimedia files, interactive service marks and logos are owned by or licensed to “Nochtli”, and are subject to copyright and other intellectual property rights under international laws and international conventions.

The content on the “Nochtli” website is provided to You as is for Your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purpose whatsoever without the prior written consent of “Nochtli”  or as expressly provided herein.

You agree not to engage in the use, copying, or distribution of any of the content for any commercial purposes. If You download or print any content for personal use, You must retain all copyright and other proprietary notices contained thereon. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any content or enforce limitations on the use of the “Nochtli”  website or the content.

Price changes
“Nochtli” reserves the right to modify the price of “Nochtli” products at any time. Such notice may be provided at any time by posting the changes to the “Nochtli” website or “Nochtli” social networks.

Pricing Policy
Over products are sold at limited quantities and availabilities. We have done our best to display our items as accurately as possible on the Over website. Please be aware availability can vary from day to day.

Indemnify
By use of the “Nochtli” website, you agree to indemnify and hold “Nochtli” harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

“NOCHTLI” IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.

 

PRIVACY POLICY
Disclaimer
“Nochtli” collects important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.

By visiting and using the “Nochtli” website, you accept the practices described in this Privacy Policy.

Collected Information
When you place an order, submit your account information, our website collects your personal information such as your name, e-mail address and mailing address. “Nochtli” will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the “Nochtli” website (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.

In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as website use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. We understand and recognize that we must maintain and use customer information responsibly.

All payment details are collected and secured by the payment provider of your choosing.

Cookies
As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. The “Nochtli” website users have the option to accept or disable cookies at any time through their browsers. If you choose to disable your cookies, your user experience may be limited.

Modification of the privacy policy
It is at our sole discretion that “Nochtli”  may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made.

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